Pre-Arrival Guide
This guide provides all you need to know before your journey to Winter Park Resort. View important lift ticket, lesson, or rental information, and steps to take to simplify your journey. Be sure to complete any required documentation before your trip. And if you have any additional questions, contact us. We're here to help you explore all Winter Park has to offer.
THE WINTER PARK APP: Navigate with our digital trail Map
Download the Winter Park app to access our digital-only trail map where you can receive real-time weather updates, point-to-point walking directions, and more. Download now to maximize your experience.
Download the App
rich-text, responsive-table
-
Prepare for your Ski/snowboard trip
rich-text, responsive-tableLift Tickets and Passes rich-text, responsive-tableDay Lift Tickets
Your trip to Winter Park and over 3,000 acres of pristine Rocky Mountain terrain is around the corner. Leave nothing to chance and visit our Hours of Operation or Mountain Report for the most up-to-date information on lifts, trails, and more.
Day Lift Ticket Validity:
1 Day: ticket only valid on the selected date.
2 Days: tickets are valid 2 out of 3 consecutive days beginning on your selected date.
3 Days: tickets are valid 3 out of 5 consecutive days beginning on your selected date.
4 Days: tickets are valid 4 out of 6 consecutive days beginning on your selected date.
5 Days: tickets are valid 5 out of 8 consecutive days beginning on your selected date.
Day Lift Ticket Pickup:
For ticket pick-up, and any questions you have upon arrival, visit one of our ticket pickup kiosks. One is located at the Winter Park base, next to the Balcony House, across from the Gondola. The other is at the Mary Jane base, across from the Super Gauge lift. You may also visit one of our guest service locations for pickup or if you have any questions upon arrival.
Base Area MapWinter Park Season Pass and Ikon Pass Information
Receiving Your Ikon Pass or Winter Park Season Pass
After you purchase an Ikon Pass or Winter Park Season Pass, you will receive a confirmation email detailing your purchase. If you do not receive this email or don’t see the purchase go through on your credit card, please check your junk/spam folder. If the confirmation email still is not found, email us at info@ikonpass.com.
If you are a new pass holder for the 23/24 season, you will need to set up your account. If you elected not to upload a photo at time of purchase, you will be emailed instructions on how to update your customer profile and upload your photo. If you did not sign a release of liability when you purchased your pass, you will be sent an email requesting your signature. Every skier or snowboarder in your family with an Ikon Pass or Winter Park Season Pass must have a photo, release of liability, and valid mailing address to receive their pass. All passes will be mailed during the fall before the start of the 23/24 season.
Ikon Pass Information
For more information on the Ikon Pass, continue to the Ikon Pass FAQ page.
Blackout Dates
The Ikon Pass, Ikon Base Pass, and Winter Park Season Pass have no blackout dates.
Winter Park Midweek Pass Blackout Dates:
December 18 - December 29, 2023; January 15, 2024; and February 19, 2024.
Ikon Session Pass Blackout Dates:
December 26 - 31, 2023; January 13 - 14, 2024; February 17 - 18, 2024.
Flex Lift Tickets
Flex Lift Tickets Details:
Flex tickets activate when you scan on the first day of your trip.
Flex 2- Grants you 2 out of 4 consecutive days from the date you scan your ticket.
Flex 3- Grants you 3 out of 5 consecutive days from the date you scan your ticket.
Flex 4- Grants you 4 out of 6 consecutive days from the date you scan your ticket.
How it works:
After you purchase your tickets, you'll either receive a barcode over email or have a physical ticket mailed to your address. Once at the resort, your tickets and time period will be activated as soon as you pass through the first ticket scanner.
Blackout Dates:
Standard Flex Lift Tickets: December 26-31, 2024; January 18-19, 2025; February 15-16, 2025.
Midweek Flex Lift Tickets: Saturdays and Sundays all season; December 26-31, 2024; January 20, 2025; February 17, 2025; March 10-14, 2025.
- Flex Lift Tickets are not transferable and are only valid for the 24/25 season.
- Regardless of when you activate your Flex Lift Ticket, you cannot use them on blackout dates.Early Ups Details
- Riders can access terrain serviced by the Super Gauge, Gondola, and Explorer lifts.*
- Early Ups allows for early access only. A pass or full-day lift ticket is also required.
- Lifts will open at 8:30 AM on weekdays and 8:00 AM on weekends.
- There are no blackout dates with Early Ups add-ons.
- Early Ups is available as an add-on for all ages.
- Limited quantities are available for season pass and daily add-ons.
- Only intermediate and advanced terrain can be accessed during this time.
*This product allows for early access only. A pass or full-day lift ticket is also required. This product is available for use on these lifts only, as they open.Friends and Family Tickets
Winter Park & Ikon Pass holders receive up to 10 Friends & Family tickets to share with their crew throughout the season. These tickets are valid for up to 25% off regular-priced day lift tickets. Visit our Share and Redeem page to learn more.
Lessons rich-text, responsive-tableGroup Lesson Times and Meeting Location
Kids Full Day Group Lesson Times:
- Lessons meet at 9:00 AM and run from 9:15 AM - 3:00 PM.
Adult Group Lesson Times:
- Morning half-day lessons meet at 9:00 AM and run from 9:15 AM - 12:15 PM.
- Afternoon half-day lessons meet at 12:45 PM and run from 1:00 PM - 4:00 PM.
Group Lesson Meeting Locations
- Adult group lessons meet on the snow outside West Portal Shop, adjacent to the bottom of the Arrow Lift at Winter Park base.
- Kids group lessons meet outside Sorenson Park, next to the Gemini Lift.
View meeting points on the map.
Further Details
- If you rent from Winter Park Resort, please arrive to your rental fitting at least one hour before your lesson starts.
- Lunch is only included for Kids Full-Day group lessons.
- Kids Medicine: Instructors can carry any medication or EpiPens in specially marked packs upon request. Parents must complete a form with specifics about the medication. Instructors cannot administer medication. If the child cannot administer the medication themselves, the instructor will call ski patrol.Private Lesson Times and Meeting Location
Private Lesson Meeting Times
- Half-day morning lessons meet at 9:00 AM and run from 9:15 AM - 12:15 PM.
- Half-day afternoon lessons meet at 12:45 PM and run from 1:00 PM - 4:00 PM.
- Full-day private lessons meet 9:00 AM and run from 9:15 AM - 3:15 PM.
- Guests must arrive dressed and ready for their lesson.
Private Lessons Meeting Locations
- Private lessons meet outside of West Portal. View the meeting points on the map.
Private Lesson Form
- After purchasing a private lesson, follow the attached link to fill out the required information for each participant and complete the online liability waiver. You will also have the ability to request a specific instructor.
Participant questionnaire and instructor request form
- If you rent from Winter Park Resort, please arrive to your rental fitting at least one hour before your lesson starts.
60-Minute Pro Tips Times and Meeting Location
New to Winter Park this year, 60-Minute Pro Tips features an hour-long, one-on-one lesson with early lift access (8:00 AM - 9:00 AM) for only $99.
60-Minute Pro Tips Lesson Time
- Lessons run from 8:00 AM - 9:00 AM and participants must arrive 15 minutes before the lesson starts.
60-Minute Pro Tips Ability Level and Instruction
- Skiers and riders must at least be comfortable on blues to participate in 60-Minute Pro Tips.
60-Minute Pro Tips Meeting Location
- 60-Minute Pro Tips lessons meet on the snow between the Arrow and Gemini lifts at the Winter Park Resort base area. View the meeting points on the map.Kids Multi-Week Lesson Details
General Details
- If you would like your child to be in the same class as a friend or family member, we will do our best to keep them in the same group, provided they have the same age and ability. Please bring them together to check-in.
- The only way to request and guarantee an instructor is to purchase a private lesson.
Attendance Policy
- Lessons begin promptly at their scheduled times. Any child that arrives late will not be allowed to join their lessons for the day and will not receive a makeup lesson.
- If the participant misses the first lesson of their intended session, they will not be allowed to attend subsequent lessons during that session. Instead, they will have the option to enroll in regular group lessons or join a session at a later date. One makeup lesson can be offered per session only with a doctor's note. Any other absence will not warrant a makeup lesson or partial refund.
- To receive a makeup lesson, please email kprograms@winterparkresort.com and attach your doctor's note. Makeup lessons entitle the child to a regular, full-day group lesson on any date during the season. You must schedule the makeup lesson at least 72 hours in advance and it is subject to availability.
Waitlist Policy
- We will not run a waitlist for sold out sessions. We recommend signing up for another date.
Lunch
- Lunch is included with Kids Multi-Week lessons. We serve kid friendly food: pizza, mac and cheese, chili, pasta, etc. Meals vary daily.
Medication
- Instructors can carry medication or EpiPens in specially marked packs upon request. Parents must complete a form with specifics about the medication. Instructors cannot administer medication. If the child cannot administer the medication themselves, the instructor will call ski patrol to provide assistance.
Meeting Location
- Kids Multi-Week lessons meet at Sorenson Park. View the meeting point on the map.
Meeting Times
- Saturday and Sunday sessions meet at 8:15 AM, start at 8:30 AM, and end at 2:30 PM.
- Friday sessions meet at 8:45 AM, start at 9:00 AM, and end at 3:00 PM.
Kids Multi-Week Lessons ScheduleLESSON TYPE DAY DATES LESSON DURATION Session 1 Saturday November 25, December 2, 9, 16 6 hrs, 8:30 AM - 2:30 PM Session 1 Sunday November 26 - December 3, 10, 17 6 hrs, 8:30 AM - 2:30 PM Session 2 Friday January 5, 19, 26, February 2 6 hrs, 9:00 AM - 3:00 PM
Session 2Saturday January 6, 20, 27, February 3 6 hrs, 8:30 AM - 2:30 PM Session 2 Sunday January 7, 21, 28, February 4 6 hrs, 8:30 AM - 2:30 PM Session 3 Saturday February 10, 24, March 2, 9 6 hrs, 8:30 AM - 2:30 PM Session 3 Sunday February 11, 25, March 3, 10 6 hrs, 8:30 AM - 2:30 PM
Lesson 5-Pack Details
Lesson Reservations
For guests that have purchased a lesson pack on the website:
- Navigate to https://shop.winterparkresort.com/
- Click on the three bars in the top right corner of the page
- Click Sign In/Create Account and log into your account
- Click on the three bars in the top right corner of the page again
- Click on "Your Account"
- Click on "Vouchers" in the left navigation panel
- Under "My Product Vouchers", click "Redeem" next to one of the Lesson 5-Pack vouchers listed. You will be redirected to a page where you'll need to select your lesson type and date. Complete the page and proceed to checkout.
For guests that have purchased a lesson pack through an agent from Central Reservations:
- Complete this pre-book form to reserve your lesson, date, and identify participant(s).
We cannot guarantee walk-up availability for lessons
Lesson Validity
- Lesson packs are only valid for group lessons.
- Kids’ lesson packs are only valid for Kids Full-Day Group Lessons.
- Adults' lesson packs are only valid for Half-Day Adult Group Lessons.
- Unused lessons are not eligible for refunds or transfers during the 2024/2025 season.
Lesson Transferability
- Guests can transfer lessons to friends and family members.
- Guests can use multiple lessons on the same day (you and your friend or family member can use a lesson on the same day).
Meeting Location and Times
Please refer to the Group Lessons tab for more information on lesson meeting points and times.Skills Clinics Details
General Information
- All clinics are skiers only except for Women's Breakthrough.
- All clinics are six hours and take place from 9:15 AM - 3:15 PM.
Trees and Steeps Clinic
- Skiers must be comfortable with blue runs and un-groomed terrain.
Moguls
- Skiers must be comfortable on blue to double-black terrain.
Women's Breakthrough Clinic
-All levels of skiers and snowboarders are welcome. *Women skiers/riders only*
Spanish Lesson Clinic
- Spanish lessons are for skiers only and take place March 28th and 29th.
- Clinics accommodate First Time to Intermediate abilities.
- Ages 14 and over may participate.
- Instructors are bilingual (English and Spanish).
- The clinic starts at 9:15 AM. Arrive at the meeting area between the Arrow and Gemini lift geared up and ready to skiat 9:00 AM.
- We will not accommodate late arrivals.
- For those who purchase lift access in advance, pick up your tickets from the registration desk inside West Portal Rentals.
Skills Clinics Meeting Times
- Full-day clinics meet at 9:00 AM and run from 9:15 AM - 3:15 PM.
Skills Clinics Meeting Locations
- Skills clinics meet on the snow outside West Portal Rentals, which is adjacent to the Arrow Lift at the Winter Park base. View the meeting point on the map.Telemark Lesson Details
We offer telemark lessons as private lessons to anyone who wants to free their heel and combine the elements of alpine with nordic skiing. You'll learn solid fundamentals, perfect lunge turns, and increase your versatility on the mountain. Please contact Private Lesson Center directly at 970.726.1554. Winter Park Resort does not offer Telemark equipment rentals.
Late Policies
Group Lessons
- Visit the registration desk in the West Portal Rental Shop to reschedule for a future date. Late participants can not be added to classes.
Private Lessons
- If you are late for a private lesson, contact the Private Lesson Center at 970.726.1554 ASAP. Your instructor will wait for your arrival but lessons will not exceed their scheduled end time.
Skills Clinics
- Visit the registration desk in the West Portal Rental Shop to reschedule for a future date. Late participants cannot be added to classes.
Kids Multi-Week Lessons
- Participants who arrive late will not be allowed to join the session.
Makeup Policy
- Participants are limited to one makeup lesson with proof of a doctor's note. All other absences are nonrefundable. To receive credit for your makeup session, email kprograms@winterparkresort.com. You must schedule makeup sessions 72 hours in advance (subject to availability).Lessons FAQ
Are rentals and equipment included with lessons?
- No, lessons do not include rentals and equipment. Though, you have the option to purchase a rental package at a discounted rate as an add-on with First Time lessons.
- Lesson participants must arrive to their lesson with the required equipment.
Are lift tickets included with lessons?
- No, lift tickets are not included with lessons. Though, you have the option to purchase lift tickets at a discounted rate when you enroll in a lesson (except for 60-Minute Pro Tips).
- A valid lift ticket or pass is required to participate in a lesson.
What equipment do I need for my lesson?
- Working ski or snowboard equipment.
- Helmets and eye protection (goggles or glasses). *All rentals from Winter Park Resort include a helmet*
For more information about what equipment you need for your ski trip, read our blog, "What to Pack for Your Ski Trip."
Can skiers and snowboarders be in the same lesson?
- No, we do not offer multi-discipline lessons. Lesson participants must be of the same ability level, age group, and discipline (ski or snowboard).
Can anyone take a lesson?
- Yes, our expert instructors can accommodate all skill levels.
Why do I need to prebook a lesson?
- Lessons sell out quickly. Prebooking your lesson not only solidifies your spot. It also gives you access to the best rates.
- You must book lessons at least 72 hours in advance to book online and receive the prebook rate.
When should I arrive for my lesson?
- You should arrive at your designated lesson meeting point dressed and ready to ski/ride with all required equipment at least 15 minutes before its start time.
Rentals rich-text, responsive-tableRentals FAQ
What's included with my rental?
- You may rebook rentals without rebooking fees until 9:00 AM the day before your scheduled date. Price differences apply.
- Ski rentals include skis, poles, boots, and a helmet. Snowboard rentals include a snowboard, boots, and a helmet. Clothing is not included with rentals.
Are lessons included with rentals?
- No, you must purchase lessons separately from rentals. We highly recommend booking lessons in advance due to availability and the potential to save.
Are lift tickets included with rentals?
- Rental orders do not include lift tickets. To purchase lift tickets, visit our lift ticket page.
Can I rebook my rental package for a later date?
- For requests to modify your rental package after 9:00 AM the day before your rental start date, email rentals@winterparkresort.com.
Please Note: Clothing is not included with rentals, nor is it available to rent.Rental Pickup
- Pickup for Junior packages takes place at the Winter Park or Mary Jane base.
- Pickup for Beginner packages only takes place at the Winter Park base.
- Pickup for Standard packages takes place at the Winter Park or Mary Jane base.
- Pickup for High Performance packages only takes place at the Winter Park base only.
- Pickup for the Premium package takes place at the Winter Park or Mary Jane base.
General Details:
- Premium rental guests will receive a text or email to confirm ski/board preferences and pickup location.
- Beginner, Standard, High Performance and Junior rental guests will receive a text message about their specific pickup location before their arrival date.
- If you do not receive your rental pickup location text 24 hours before your arrival, please reach out via text to (970) 512-8514.Overnight Storage and Equipment Swap
Overnight Storage
- We are pleased to offer convenient free overnight storage to all rental guests at both base areas.
- Winter Park base: We offer storage at the rental pickup location. If you store at at West Portal, use the storage at the Winter Park Resort Rentals guest drop-off and not the public Ski Valet.
- Mary Jane base: Visit the rental shop for overnight storage.
Equipment Swaps
- If you need a different boot size or binding adjustment, visit the shop where you received your equipment during the day for an easy swap.
- Premium Rental guests can swap gear as many times as they like throughout the day at either Zero Creek Gear House of Mary Jane rentals.
Activities rich-text, responsive-tableKnow Before You Go: Scenic Gondola Rides
- This ticket is for walk-on passengers only.
- Skis, snowboards, and other on-mountain equipment are not permitted with scenic gondola tickets.
- The Winter Park Gondola is free during Mountaintop Après.
- November 22, 2023 - Season's end.
- Daily: 9:00 AM - 4:00 PM.
- Hours depend on weather. They can change at Winter Park's discretion.
- Select weeks (Thursday - Saturday) from December 14 - April 1.
- 4:00 - 8:00 PM.
- Hours can change at Winter Park's discretion.
- Passengers must load the gondola at least 30 minutes before its closing time.
-
Prepare for your Bike trip
rich-text, responsive-tableBike Lift Tickets and Passes rich-text, responsive-tableDay Lift Tickets
Ticket Pickup Directions
You can pick up day lift tickets from the Trestle ticket kiosks—located across from the Gondola or Upper Balcony House—or inside the Trestle Bike shop.
Military Ticket Validation
When you purchase a military lift ticket, you must confirm your eligibility at least 48 hours before your arrival.
Multi-Day Lift Ticket Validity
Tickets are valid on consecutive days starting from your selected date.Trestle Bike Park Season Passes
Season Pass Add-On
All 24/25 Ikon Pass, Ikon Base Pass, Winter Park Pass, and Winter Park Midweek Pass holders receive an add-on discount for their Trestle Bike Park Season Pass. Once you add the pass to the cart and sign into the account you used to purchase your 24/25 pass, you should automatically receive the option to add the discount.
Picking Up Season Passes
If you purchase a Trestle Season Pass by June 6th, 2024 we will mail it to the address on file. To expedite the process, upload your photo to your profile and complete the waiver before your arrival. If you purchase a pass after June 6, 2024, visit the Upper Balcony House Season Pass desk to collect your pass.
Winter Park Pass Holders
If you already have your Ikon Pass or Winter Park Season Pass from the winter of 23/24 or for the 24/25 season, your Trestle Bike Park pass should automatically load to your pass once you complete your purchase.
Pass Insurance
Season Pass insurance is available at the time of checkout.Twilight Lift Tickets
Twilight Lift Ticket Validity
Twilight Tickets are valid from from 3:00 - 7:00 PM on Fridays and Saturdays.
Picking Up Twilight Lift Tickets
You can pick up Twilight lift tickets at Trestle Bike Park ticket kiosks. Trestle ticket kiosks are across from the Gondola and Upper Balcony House. There is also a Trestle ticket kiosk inside the Trestle Bike Park shop.
Bike Lessons rich-text, responsive-tableKnow Before You Go: Intro to Downhill Group Lessons
Rental Add-On
When you purchase a rental as an add-on with your lesson, it includes a full-suspension mountain bike, full-face helmet, pads, and gloves.
When and Where Do You Meet for Intro to Downhill Group Lessons?
- If you purchase a bike rental, please arrive between 12:00 PM - 1:00 PM to ensure enough time for your bike fitting.
- All participants must meet outside the Trestle Bike Shop across from Starbucks no later than 1:15 PM.
Lift Ticket Add-On
If you purchase a discounted lift ticket add-on, you will receive it during your rental fitting.Know Before You Go: Private Lessons
Maximum Number of Participants in Private Lessons
Private lessons have a capacity of three participants withsimilar mountain biking abilityfrom the same party.
Pre-Booking Rate
You must book at least 48 hours in advance to receive the pre-book lesson rate.
Lesson Requirements
You must have a downhill bike and a valid lift ticket to participate in lessons. These are not included in your lesson purchase.
- If you need a bike rental, book at least 48 hours in advance and arrive to your fitting before 9:30 AM at the Trestle Bike Park shop.
- Discounted lift tickets are available for lesson participants during the checkout process or on the day of their lesson.
Where and When Do Private Lessons Meet?
- Meet outside the Trestle Bike Shop across from Starbucks.
- If you have a 10:00 AM lesson, arrive at the designated meeting point no later than 9:45 AM.
- If you have a 2:00 PM lesson, arrive at the designated meeting point no later than 1:45 PM.Know Before You Go: 90-Minute Pro Tips
When and Where Do 90-Minute Pro Tips Lessons Meet?
- If your lesson starts at 2:00 PM, arrive at the designated meeting point no later than 1:45 PM.
- If your lesson starts at 3:30 PM, arrive at the designated meeting point no later than 3:15 PM.
- Lessons meet outside the Trestle Bike Park shop across from Starbucks.
90-Minute Pro Tips Lesson Details
- All ability levels are welcome.
- Lessons have a maximum capacity of one participant.
- Lift access is required for this lesson but not included.
- A Downhill bike is required and bike rentals are not included in the price of the lesson.Know Before You Go: Cornering Clinic
When and Where Do Clinics Meet?
Cornering clinics run on the following dates:
Saturday, July 6
Sunday, June 7
Saturday, August 3
Sunday, August 11
Clinics meet at 9:45 AM at the Trestle Bike Shop across from Starbucks.
Lunch
Lunch is not included.
Clinic Requirements
- Lift Access and a downhill mountain bike are required and not included in the lesson price.
- Participants can purchase discounted lift tickets during the checkout process or on the day of their lesson.
- If you need rentals, book at least 48 hours in advance for the best prices. Arrive at your fitting before 9:30 AM at the Trestle Bike Shop across from Starbucks.Know Before You Go: Jump Clinic
When and Where Do Clinics Meet?
Jump clinics run on the following dates:
Saturday, July 13
Sunday, June 14
Sunday, August 4
Saturday, August 10
Saturday, August 24
Sunday, August 25
Clinics meet at 9:45 AM at the Trestle Bike Shop across from Starbucks.
Lunch
Lunch is not included.
Clinic Requirements
- Lift Access and a downhill mountain bike are required and not included in the lesson price.
- Participants can purchase discounted lift tickets during the checkout process or on the day of their lesson.
- If you need rentals, book at least 48 hours in advance for the best prices. Arrive at your fitting before 9:30 AM at the Trestle Bike Shop across from Starbucks.Know Before You Go: Women's Breakthrough Clinic
When and Where Do Clinics Meet?
Women's Breakthrough clinics run on the following dates:
Saturday, July 20
Sunday, June 21
Saturday, August 17
Sunday, August 18
Clinics meet at 9:45 AM at the Trestle Bike Shop across from Starbucks.
Participant Requirements
Only participants who identify as women can join.
Lunch
Lunch is not included. Bring snacks and plenty of water.
Clinic Requirements
- Lift Access and a downhill mountain bike are required and not included in the lesson price.
- Participants can purchase discounted lift tickets during the checkout process or on the day of their lesson.
- If you need rentals, book at least 48 hours in advance for the best prices. Arrive at your fitting before 9:30 AM at the Trestle Bike Shop across from Starbucks.
Know Before You Go: Kid's Mountain Bike Camp
When and Where Do Camps Meet?
Kid's Mountain Bike camps run on the following dates:
Session 1: July 9, 10, and 11, 2024
Session 2: July 26, 27, and 28, 2024
Session 3: August 6,7, and 8, 2024
Kid's Mountain Bike camps meet at 9:45 AM at the Trestle Bike Shop across from Starbucks.
Participant Requirements
Only participants ages 7-14 are allowed to attend.
Lunch
Lunch is included. Parents should bring snacks and water for their children or teen as needed.
Clinic Requirements
- Lift Access and a downhill mountain bike are required and not included in the lesson price.
- Participants can purchase discounted lift tickets during the checkout process or on the day of their lesson.
- If you need rentals, book at least 48 hours in advance for the best prices. Arrive at your fitting before 9:30 AM at the Trestle Bike Shop across from Starbucks.
Know Before You Go: 3 Clinics Bundle
- All clinics start at 10:00 AM and you should meet at the Trestle Bike Shop at 9:45 AM at the latest.
- Clinic three packs are fully-transferrable, so you can share them with your friends or family.
- We do not provide lunch during clinics.
- If you need rentals, book at least 48 hours in advance. Arrive at your fitting before 9:30 AM at the Trestle Bike Shop.
- Lift Access is required and not included in the lesson price. Lesson participants can purchase discounted lift tickets during the checkout process or on the day of their lesson.
Bike Rentals rich-text, responsive-tableBike Rentals
What Do Rental Packages Include?
Bike rental packages include a full-suspension mountain bike, Fox full-face Rampage helmet, Fox RaceFrame chest protector, Fox Launch D30 elbow and knee/shin pads, and Fox Dirtpaw gloves.
Damage Waiver
We encourage riders to sign a damage waiver for all bike rentals. You can add damage waivers during your checkout process or during pickup. Damage waivers do not cover loss, theft, or negligence.
Pre-Booking Details
Riders can only purchase full-day and AM half-day rentals in advance. You can only purchase afternoon half-day rentals at the store and they are subject to availability.
Other Bike Rental Details
- Lift tickets and lessons must be purchased separately.
- All rentals are for single days. If you want to rent the bike for multiple days, you must return it to the shop each evening and pick it up the following morning.
- We fit riders to appropriately-sized bikes.
- To receive a pre-booking discount, guests must purchase their bike rental at least 48-hours in advance.
- All walk-up rentals are based on availability.Twilight Rentals
What Do Twilight Rental Packages Include?
Twilight bike rental packages include a full-suspension mountain bike, Fox full-face Rampage helmet, Fox RaceFrame chest protector, Fox Launch D30 elbow and knee/shin pads, and Fox Dirtpaw gloves.
When Are Twilight Rentals Available?
- Twilight bike rentals are available for Fridays and Saturdays.
- Riders can pick bikes up after 2:30 PM and ride 3:00 – 7:00 PM.
Damage Waiver
We encourage riders to sign a damage waiver for all bike rentals. You can add damage waivers during your checkout process or during pickup. Damage waivers do not cover loss, theft, or negligence.
Pre-Booking Details
Riders can only purchase full-day and AM half-day rentals in advance. You can only purchase afternoon half-day rentals at the store and they are subject to availability.
Other Bike Rental Details
- Lift tickets and lessons must be purchased separately.
- All rentals are for single days. If you want to rent the bike for multiple days, you must return it to the shop each evening and pick it up the following afternoon.
- We fit riders to appropriately-sized bikes.
- To receive a pre-booking discount, guests must purchase their bike rental at least 48-hours in advance.
- All walk-up rentals are based on availability.
How to get here
rich-text, responsive-table
For detailed information about parking, directions, public transportation schedules, and more, visit our "Getting Here" guide and download our parking and transportation map. You can also download the Winter Park app to see real-time parking updates and availability on weekends and holidays. rich-text, responsive-table
Digital transactions are typically faster than cash handling, speeding up checkout and reducing wait times for guests. Plus, going cashless means more efficiency and more security.
For guests who still carry cash, Winter Park Resort has three locations to exchange cash:*
1. A Reverse ATM in the Balcony House near the guest services counters
2. The guest services counters in Balcony House at the Winter Park base
3. The guest services counter at the Mary Jane base
*The Balcony House ATM dispenses Mastercard gift cards that never expire and are redeemable wherever Mastercard gift cards are accepted. Guest services counters dispense Winter Park Resort gift cards and are redeemable at Winter Park-owned businesses.
Additional Support
Carefree Cancellation
Travel plans change. That's why we offer guests Carefree Cancellation with every booking. You can cancel date-specific lift tickets, lessons, rentals, and activities for a full refund up to one week before your arrival.
Details:
- Purchases become nonrefundable within seven days of arrival.
- Within seven days, you can rebook products for later in the season (without fees) until 9:00 AM the day before arrival Price differences will apply.
- Guests unable to use their purchased product during the current season may request a resort credit to use within the year.
- Guests can request to modify dates or packages after 9:00 AM the day before their arrival by emailing kprograms@winterparkresort.com.
- Private Lessons cancelled within 24-hours of the lesson start time are subject to a cancellation fee. You will receive resort credit for the remainder.
rich-text, responsive-table